GN Restore Backup and Disaster Recovery FAQs
Does GN Restore provide more than one backup copy of data?
Yes. Besides your local copy, your data is encrypted and stored at four mirrored and geographically different, highly secure, co-location facilities, ensuring that your business can fully recovery from any disruption or disaster.
How are VSS backups handled?
When configuring the backup of servers an option to schedule a daily VSS Incremental Backup is available. When the VSS Incremental Backup occurs it shuts down all VSS aware applications then performs the backup.
What is the frequency of backups?
This configuration performs 96 incremental snapshots of the server every 15 minutes throughout the day.
Can I select what files and folders to backup or exclude?
Right now, you can only select which server volumes are backed up. Keep in mind that for virtualization, you must capture the boot volume and any other volume(s) containing server applications. For example if you install the operating system to Drive C and Exchange to Drive D, you must have both C and D backed up if you want to virtualize that server.
Can I restore Exchange Mailboxes?
Yes, we have a utility that allows us to restore at both the mailbox and message level.
Do I have to reconfigure my firewall settings and any DNS or MX records if we need to virtualize a server?
No, the virtualization process keeps the servers system state so no additional configurations are needed. Service will continue to run like they did prior to the server failure.
How many servers can GN Restore handle at once and what if I have more than that?
Right now, each GN Restore NAS appliance can handle up to 8 servers. If you have more, multiple NAS configurations are possible.
Can I have more than one server running in a virtual state on the NAS Device?
Yes, depending on the amount of hard disk space, memory and processor a server consumes. The only limitation is the physical hardware of our NAS Device.