Atlanta Technical Support

Tech Support in Atlanta is NOT created equal

SLPowers is not your standard Atlanta Technical Support company. We are known in our industry as pioneers in what became in the late 90's a new way to deliver technical support. What started as our original Guaranteed Networks service grew into a small family of products which was driven by the needs of our customers. GN is like having your own internal IT staff at a fraction of the price.

In 1998, long before the term "managed service" was a computer networking industry buzzword, our company identified that if we only had customer contact when we were needed for technical support issues, we'd mainly be talking to unhappy customers. Furthermore, if each time a computer or server needed service and the technical support provider got to bill by the hour, where was the incentive to proactively make that customer's network trouble-free? There had to be a better way. We set out to align our customer’s goals with our own. Our customers wanted trouble-free networks and affordable technical support. We wanted happy customers. And so, we began to develop our program. Our first four customers in what became known as 'managed services' were on-board by 1999...the rest is tech support history.

Our award winning technical support management and continuity platform, Guaranteed Networks®, was designed to fulfill the total tech support requirements of Atlanta area small businesses or enhance the existing support staff of larger organizations by off-loading the mundane "back-end" tasks that well run IT departments know to outsource.

We deliver these services in a number of flavors to fit your needs, your environment, and your budget.

Contact Us Now for Information on our Highly Rated Technical Support Services

Questions? Comments? Ready to discuss how to engage us for technical support for your companyt? Call Craig Davis, VP of Business Development now at 561-886-5090 or complete our contact form and we'll contact you at your convenience. No sales hassle, no pressure, period. We'll even give you a complementary second opinion if you want one.

 

Today, many Atlanta technical support providers claim to offer managed network services but only SLPowers delivers Guaranteed Networks®. Before you select a technical support provider, be sure to watch our video demonstration and learn what to look for in a managed computer technical support program.